How to use ODC Business Services

Find step-by-step guides to access ODC Business Services, register, manage your organisation, complete applications and manage submissions.

Last updated

9 June 2026

Find step-by-step guides to access ODC Business Services, register, manage your organisation, complete applications and manage submissions.

ODC Business Services are available through the Health Business Services (HBS) portal. You need access to HBS and the appropriate permissions before you can complete some tasks.

Access the Health Business Services (HBS) portal

Getting started

If you're new to ODC Business Services, start here.

Set up myID

Instructions for setting up myID to access the Health Business Services (HBS) portal.
Manage your user profile

Know how to update your personal profile in the Health Business Services (HBS) portal.
Using ODC Business Services

Learn how to navigate ODC Business Services and use common features, including buttons, menus, search, tables and filters.

Register and access an organisation

Choose the guide that matches what you need to do.

Register an organisation for ODC Business Services

Register your organisation so you can use ODC Business Services through the Health Business Services (HBS) portal.
Registering an individual with the ODC Business Service

How to register an individual in the ODC Business Service, after they have been registered in the Health Business Services (HBS) portal.
Manage organisation invitations

Invitations to join the ODC Business Service allow users to access the ODC Business Services in the Health Business Services (HBS) portal.
Select an organisation in the ODC Business Service - organisation context selection

Organisation Context Selection lets users linked to multiple organisations choose which one to access when signing in to the ODC Business Service via the Health Business Services (HBS) portal.

Applications and forms

Use these guides when you need to complete a transaction in ODC Business Services.

Start a new application or form

Access and manage draft or submitted applications in ODC Business Services using HPRG Drafter or Submitter roles.
Complete an informed consent application

Instructions for accessing and completing the informed consent form for medicinal cannabis and narcotic drug licence applications in the portal.

Manage your work and organisation

Manage your applications, submissions, organisation details and contacts in ODC Business Services.

Managing an organisation and contacts in the ODC Business Service

Organisation Administrators can manage their organisation account and contacts for ODC Business Services in the Health Business Services (HBS) portal.
Manage your drafts and submissions

Access and manage draft or submitted applications in ODC Business Services by having the appropriate HPRG Drafter or Submitter system roles.

Get help

If you cannot find the guidance you need, go to ODC service help for support options. The current support page provides separate pathways for ODC Business Services enquiries, ODC application issues and HBS technical support.

Get help with ODC Business Services

Topics

Help with ODC Business Services