Portal help
Support for using the Health Business Services portal.
Last updated
Contact us
For enquires relating to the portal, get in touch with the Health Business Services support team at:
- Email: HBS.Support@health.gov.au
- Phone: 1800 041 182 or (02) 6289 7595
For issues with ODC applications, go to the ODC contact us page.
For myID issues (formerly myGovID), contact myID - external site.
News
- More Portal functionalities coming in 2025We will be progressively adding more digital forms and enhanced functionality, enabling you to complete a range of tasks online.
- Health Business Services (HBS) Portal now availableThe HBS Portal is open for new medicinal cannabis and narcotic drug manufacture licence applications to the Office of Drug Control.
- Update on new online forms for licence applicationsWe are transitioning to an online system for submitting new licence applications from mid-2024. The changes will affect how you will submit a new licence application.