Health Business Services Portal
You can log in to the Health Business Services (HBS) Portal to create and manage an account for your organisation, and submit licence applications directly to the Office of Drug Control (ODC).
We will be progressively adding more forms and enhanced functionality. This will enable you to complete a range of tasks more quickly and conveniently online.
Upcoming changes to the portal
We are making minor enhancements to the Health Business Services (HBS) Portal to deliver a more modern, intuitive interface and enabling a new online submission process for ODC forms.
We are planning to release this update between 9 and 16 June 2026.
During the time, there may be service outages while the system transition takes place.
We’ll confirm the exact go-live date on 2 June 2026. We will support users to be ready by 29 May in advance of the go live.
Service outages
- There will be a HBSP portal outage from 7 PM (AEST) Wednesday 27 May to 1 AM (AEST) Thursday 28 May.
- The system will also be unavailable during the go live, dates to be advised.
Draft applications
As part of the system upgrade, we will not transfer your draft applications.
If you have a saved draft application you want us to assess, you need to submit it by 4pm (AEST) on 29 May 2026.
If you’re not ready to submit by this date:
- please save a copy of your information offline
- re-enter your application once the new system goes live.
See What’s changing for ODC users to get more information.
Set up myID for access
Australian users will need to use myID to access the HBS portal. It is an easy and secure way to prove who you are online that many government agencies and services use. It provides greater security for you and helps us ensure we are interacting with an authorised person via the portal.
If you are a new user and don’t have a myID, you can set up myID for access. This page will also help you with information on what you need to set up your myID.
In the June 2026 release, international users will now be able to access ODC service. To understand access for international users or users with international ID documents see What’s changing for ODC users.
We will keep you informed
We continue to keep industry informed and share resources through online channels such as emails, web updates and newsletters. We will seek feedback at key points in time.
You can also choose to subscribe to our email distribution list.
Contact us
Our team is here to help, contact us at ODC.Transformation@health.gov.au.
Thank you for your support with this important work, which will make doing business with us simpler, easier, and more transparent.