The Health Business Services (HBS) Portal has been upgraded. If you experience any issues or delays, please email ODC.Transformation@health.gov.au.
Webform
Use our Get in touch form for general enquiries
General enquiries
Application related enquiries
| Enquiries | Phone | |
|---|---|---|
| For queries about the import and export (licences/permits) of narcotic and psychotropic drugs, and other controlled drugs, including cannabis | ncs@health.gov.au | +61 (02) 6289 4618 option 1 |
| For queries about invoicing, fees, charges | mcs.application@health.gov.au | +61 (02) 6289 4618 option 2 |
| For queries about medicinal cannabis licence applications or new sites | mcs.licensing@health.gov.au | +61 (02) 6289 4618 option 3 |
| For queries about medicinal cannabis permits and variations to existing medicinal cannabis licences | mcs@health.gov.au | +61 (02) 6289 4618 option 4 |
| For queries about inspections, investigations, and submitting referrals of non-compliance | odc.compliance@health.gov.au | +61 (02) 6289 4618 option 5 |
| For queries related to ODC Business Services in the Health Business Services portal. | ODC.OrgDetails@health.gov.au | +61 (02) 6289 4618 option 6 |
Patient access to medicines including medicinal cannabis
For enquiries about medicines for patients contact the Therapeutic Goods Administration:
- call from Australia (free call) 1800 020 653
- email medicinal.cannabis@health.gov.au
Use our tip-off form to report non-compliance
Report potential suspicious or illegal activity by a business or person licensed by the ODC to cultivate, produce or manufacture controlled drugs. Reports can be anonymous.
Tip-off form
Provide website feedback
We're always looking for ways to improve our website. Use the webform below to give us your comments or suggestions. You can also let us know about any broken links.