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Contact us with queries or send in your feedback on our website.

Last updated

We will have limited operations from 15:00 Wednesday 24 December 2025 (AEDT) until Friday 2 January 2026.

Please use our email form to contact us during this period. Routine matters will be attended to from Friday 2 January 2026.

Please do not call us in a medical emergency. If you need urgent medical help, call 000. If you have experienced an overdose or suspected poisoning, call the Poisons Information Centre, 24 hours a day on 13 11 26.

General enquiries

Webform

Use our Get in touch form for general enquiries

Get in touch

Application related enquiries

EnquiriesEmailPhone
For queries about the import and export (licences/permits) of narcotic and psychotropic drugs, and other controlled drugs, including cannabisncs@health.gov.au+61 (02) 6289 4618
option 1
For queries about invoicing, fees, chargesmcs.application@health.gov.au+61 (02)
6289 4618
option 2
For queries about medicinal cannabis licence applications or new sitesmcs.licensing@health.gov.au+61 (02) 6289 4618
option 3
For queries about medicinal cannabis permits and variations to existing medicinal cannabis licencesmcs@health.gov.au+61 (02) 6289 4618
option 4
For queries about inspections, investigations, and submitting referrals of non-complianceodc.compliance@health.gov.au+61 (02) 6289 4618
option 5
For queries related to the Health Business Services portalHBS.Support@health.gov.au+61 (02) 
6289 4618
option 6

Patient access to medicines including medicinal cannabis

For enquiries about medicines for patients contact the Therapeutic Goods Administration:

Use our tip-off form to report non-compliance

Report potential suspicious or illegal activity by a business or person licensed by the ODC to cultivate, produce or manufacture controlled drugs. Reports can be anonymous.

Tip-off form

Provide website feedback

We're always looking for ways to improve our website. Use the webform below to give us your comments or suggestions. You can also let us know about any broken links.

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